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Frequently asked questions
20 September to 20 November 2026. The qualifying Cash In must be successfully posted within this period.
Yes. Customers may have registered and/or verified before the promotion, provided they have never previously completed a successful GCash Cash In.
At least £10 in their first-ever successful Cash In, completed through Thunes during the promotional period.
Customers must fill-out the Claim Form via this link https://forms.gle/dvDLMfyhDgvqEskf6. We will contact all eligible winners on the 7th of December via email. Cashback will be credited to their registered +44 number.
The customer is not eligible, even if they subsequently complete another Cash In of £10 or more.
The customer is not eligible. The qualifying transaction must be the customer’s first-ever GCash Cash In through any channel and must be completed through the GCASH app.
Successfully validated customers receive up to £35 cashback.
No. Each customer is eligible for one reward only during the entire promotion.
No. The customer may already hold a valid participating concert ticket.
Cancelled or refunded tickets are not eligible. Ticket status will be checked before final eligibility is confirmed.

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